State Farm® Insurance Agent Katie Kelly
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karlene Bickel
September 16, 2024
5
out of
5
rating by Karlene Bickel
"Awesome service. Informative and helpful. Great team members"
We responded:
"Hi Karlene! It was so wonderful to meet you and help you maximize your discounts and make sure you are protected against the unexpected. You brought so much joy into the office during your last visit!!!"
Calvin Kim
September 13, 2024
5
out of
5
rating by Calvin Kim
"Great time working with Katie’s team! Everyone is so friendly and helpful whenever I need. Always there for me and have the BEST rates in the city! If your looking for insurance look no further!"
We responded:
"Thank you Calvin for leaving this 5 star Google review. We love working with you and helping you get properly covered while saving you money. "
Alexander Huang
August 22, 2024
5
out of
5
rating by Alexander Huang
"We recently had to add a teenager driver to our insurance policy, which resulted in a significant increase in our premium. Despite the inevitable cost hike, Kevin Wen went above and beyond to ensure we got the best deal possible. He was thorough, transparent, and extremely helpful throughout the process. Kevin took the time to explore all available options and kept us informed at every step. His dedication and professionalism made a challenging situation much easier to handle. I highly recommend Kevin Wen for anyone looking for a reliable and diligent insurance agent."
We responded:
"Thank you Alexander for your feedback and kind words about Kevin. Kevin is a huge asset to the team. He loves helping clients with their auto and home insurance needs and making the process enjoyable and easy to understand. Thank you for your continued support and trust with Katie Kelly State Farm. "
Reuben Antvelink
August 9, 2024
5
out of
5
rating by Reuben Antvelink
"Rachel did a great job answering all of our questions. Katie has a great team and I’m glad to have met such great people"
We responded:
"Hello Reuben! Thank you for your feedback and 5 star review. Rachel loves to make sure all our clients feel welcomed and all their questions and concerns are addressed and they feel comfortable with what they have. Thank you for your business! "
Travis Ames
August 8, 2024
5
out of
5
rating by Travis Ames
"After 25 years with another big name Insurer, I’ve switched all my policies to State Farm. Katie and her team have been incredibly responsive, professional, and helpful. They delivered the best competitive pricing and service, giving me peace of mind that they have my best interests top of mind. It’s great to have Katie and team right in our neighborhood, always there to help. Couldn’t be happier with my move!"
We responded:
"Travis! Thank you for the 5 star Google review and your kind words. We have truly enjoyed working with you to get you the best coverage and save you money. And best of all get to know you. Continue to stop by on your breaks to say hi!!!"
Angelina Fryberg
June 27, 2024
5
out of
5
rating by Angelina Fryberg
"Paul was very helpful and informative! Definitely knows what he’s doing and I enjoyed getting to know more about how my insurance works for me!"
We responded:
"Hello Angelina! Thank you for leaving us this review. Paul is a huge asset to the team. I am so glad he was able to help you fully understand your coverages. We appreciate you. "
Jordan Sabo
June 24, 2024
5
out of
5
rating by Jordan Sabo
"Super helpful and made the process of getting auto and renters insurance super easy and understandable!"
We responded:
"Thank you Jordan for taking the time to leave us a 5 star Google review. So happy to hear we were able to make this process of purchasing auto and renters insurance efficient and easy to understand! That is our goal and mission at our office. "
Tabatha Koerperick
June 22, 2024
5
out of
5
rating by Tabatha Koerperick
"Katie is always very helpful and easy to work with"
We responded:
"Tabatha! Thank you for leaving us this google review. I loved chatting with you and helping you understand what you have with us. And I look forward to taking it step by step on achieving your goals as a family. Keep me posted on your family. "
Elizabeth Callahan
June 22, 2024
5
out of
5
rating by Elizabeth Callahan
"Yesterday, I had an in-person meeting with Katie and Zunan to review my auto, condo, and umbrella policies. I left the meeting feeling confident that my coverage is perfectly suited to my needs. Their professionalism and personalized service were truly impressive."
We responded:
"Elizabeth! It was so wonderful to get to spend time with you and review your auto, condo and umbrella coverage. Zunan is a huge asset to our team and so grateful she was able to make you feel comfortable and that you understand what you have with us. Can’t wait to see you again!"
siddharth gupta
June 19, 2024
5
out of
5
rating by siddharth gupta
"I had interactions with katie and Khachik. They always went above and beyond by taking additional care of the specific situation. They worked very closely with me to work out on the best plan for me. They are super reachable and always responsive to emails. Kudos to the whole team."
We responded:
"Thank you Siddharth for taking the time to leave us this awesome 5 star review. We are so blessed to have Khachik as part of our team. It is our mission to make sure our clients understand what they have and we will continue to make recommendations to protect you and your family against the unexpected. "
Chris Delepine
June 13, 2024
5
out of
5
rating by Chris Delepine
"Katie and her team are doing a great job to understand my needs and propose the best options. I recently appreciated her suggestion to change temporarily the coverage for one of my cars which will be unused during part of the summer - saving $$ in the process."
We responded:
"Hi Chris. Thank you for taking the time to give us feedback. We enjoy helping our clients out and saving them money. We are here to make sure you are protected! Enjoy your summer. "
Mei
June 12, 2024
5
out of
5
rating by Mei
"I want to extend my gratitude to Katie and Zunan. They are incredibly professional and patient, explaining the insurance terms clearly and helping me choose the best insurance from my perspective. They are very kind and considerate. My English isn't very good, but Zunan speaks Mandarin and was able to efficiently translate everything for me. I am very grateful to her! I wish Katie and Zunan all the best!"
We responded:
"We appreciate your feedback and your 5 star Google review. It was such a pleasure to meet with you and make sure you understood everything and find the best plan for you. Zunan and I look forward to meeting with you again! "
Raymond Li
June 4, 2024
5
out of
5
rating by Raymond Li
"Very good service, detailed and clear explanation,very nice"
We responded:
"Thank you Raymond for your feedback. It was a pleasure to get to know you and make sure you are protected against the unexpected and help you realize your dreams. We are here if you need us. "
Heather Deibler
June 3, 2024
5
out of
5
rating by Heather Deibler
"Prompt, informative, personable, kind."
We responded:
"It was so wonderful meeting with you Heather. Thank you for your review. We look forward to seeing you again. "
Julian Santoyo
May 30, 2024
5
out of
5
rating by Julian Santoyo
"Muchas gracias ms Oana popa por toda su ayuda que e nesecitado a trabes de mi tracsanciones y cambios en mi polisa estoy muy agradecido con usted muchas gracias y todo mi agradecimiento"
We responded:
"We appreciate your review. Thank you for taking the time to let us know how Oana was able to help you and make you feel welcomed and taken care of. We look forward to working with you again. "
Yue Wu
May 21, 2024
5
out of
5
rating by Yue Wu
"Rachel is super nice and sweet. She helps you with any request or questions that you have."
We responded:
"Hi Yue, thank you for your kind review! We are excited to have Rachel on our team and so happy you appreciated her excellent customer service. We look forward to helping you again with all your insurance and financial service needs. "
Mike Millegan
May 21, 2024
5
out of
5
rating by Mike Millegan
"I'm fan of Katie and her State Farm team Kirkland. I'm even a greater fan of her husband who stopped by to assist me and my daughter address a flat tire issue that we had in the parking lot of the Metropolitan Market on a rainy ,cold day in seattle. He didn't know us and we didn't know him. After offering his assistance he told me he was Katie's husband and that if I was a state farm customer I could get reimbursed for the towing service. I didn't know that. I guess I can say this is definitely THE FAMILY BUSINESS. Definitely a good neighbor. Thank you Katie and family."
We responded:
"Hi Mike, thank you for the kind review and 5 stars! I remember Jim mentioning meeting you, that it reminded him of his hometown, running into someone who knows us in Seattle/Kirkland always makes it seem like a small town. Getting to help people, to know them and their families, to celebrate their wins and help them with their struggles, this is what our job is all about and we love it! Thanks for noticing! "
Alvin Liu
May 18, 2024
5
out of
5
rating by Alvin Liu
"Compared to my previous State Farm agent, it's night and day. I chose Katie's even though I live in Everett."
We responded:
"Thank you for your 5 star Google review, Alvin. It was so wonderful getting to know you and what is important to you. Your satisfaction means the world to us, and so grateful you trust State Farm! Look forward to assisting you with any insurance needs in the future. "
Ted Barnes
May 18, 2024
5
out of
5
rating by Ted Barnes
"Just got off the phone with Katie Kelly after an annual review of my policies. Katie is a great listener and offered thoughtful, constructive suggestions that were relevant to my changing work life and financial future. I've always found her office responsive and attentive. Great service."
We responded:
"Thank you, Ted, for the amazing review. Congrats on all your successes. Providing personalized service is always out goal. Thank you for trusting us with your insurance needs. "
Chenwei Liu
May 17, 2024
5
out of
5
rating by Chenwei Liu
"I recently had the pleasure of working with Katie and Rachel at the State Farm, and I cannot recommend them highly enough. From the moment I reached out, they were incredibly responsive and helpful. Their professionalism and attention to detail are truly commendable. Katie and Rachel took the time to thoroughly explain the various policy options available to me, ensuring I fully understood the coverage and benefits of each. They provided clear and concise information about the policies, helping me make an informed decision that best suited my needs. Their customer service is top-notch. They were always available to answer my questions and address any concerns I had promptly. The process of setting up my policy was smooth and hassle-free, thanks to their expertise and dedication. Overall, Katie's State Farm agency is a well-run, efficient, and customer-focused operation. I highly recommend them to anyone in need of insurance services. Their commitment to providing excellent service and ensuring their clients are well-informed and satisfied is truly impressive. Thank you, Katie and Rachel, for your outstanding support and service!"
We responded:
"Chenwei Liu, thank you for your feedback, it’s truly appreciated. At our office, we strive to educate and help all our clients understand their coverages and make the process smooth and stress free. Thank you for recommending Rachel and our team here at Katie Kelly State Farm. "
Wang Leilei
May 15, 2024
5
out of
5
rating by Wang Leilei
"The service attitude is very good, Rachel, he can speak Mandarin"
We responded:
"It was wonderful to meet with you and help you get your questions answered. Thank you for the 5 star Google review. "
Juan Quintana
May 15, 2024
5
out of
5
rating by Juan Quintana
"Thank you Oana for helping me in my policy, I recommend you are very kind and efficient in all my questions, but above all you speak my language"
We responded:
"Hello Juan. Thank you for taking the time to leave us this 5 star google review. You have been such a loyal customer. It’s been a pleasure to protect your family and business. "
juan ibarra
May 9, 2024
5
out of
5
rating by juan ibarra
"My experience with Oana through the auto claim was easy and quick. I highly recommend Katie Kelly agency! Always there to help!"
We responded:
"Hello Juan. We appreciate you. Thank you for taking the time to leave us this 5 star google review. I am so happy we were able to help you during this claim process. Oana is one of our best at making sure you are protected and is there anytime you had questions or concerns during this process. "
Tina Wong
May 8, 2024
5
out of
5
rating by Tina Wong
"My current insurance premium increased two times over the past year. I contacted Katie at State Farm and she was not only able to save me money but also provided more coverage on my auto policy! It was a seamless transition with friendly and knowledgeable service!"
We responded:
"Thank you Tina for your 5 star Google review. It was such a joy to work with you on getting your family more protection on your autos, home, and umbrella coverage while saving you money!! "
Shuang Hao
April 2, 2024
5
out of
5
rating by Shuang Hao
"I just had an excellent experience working with Brett Johnson. He is professional, knowledgeable, patient and very nice to work with. He saved me big money on my car insurance."
We responded:
"Thank you for your kind words and for sharing your positive experience with Brett. I'm delighted to hear he provided excellent service and saved you money on your car insurance. Your feedback is appreciated, and we look forward to serving you again in the future!"